Customer Service Center If you want to comment on your recent stay or simply want answers to your questions about the Best Western International hotel chain, please don't hesitate to contact us. For changes or cancellations, please call 1-800-564-2515 or visit the Check Reservations page to retrieve your reservation. Changes/cancellations cannot be processed via email requests. Best Western Rewards® Service Center Frequently Asked Questions I NEED TO CHANGE OR CANCEL A RESERVATION To change or cancel a reservation that is within the cancellation time frame, please visit the Check Reservations page. CONTACT OUR RESERVATION OFFICE Here is a list of our worldwide reservations offices. You can make reservations and request further assistance through these numbers. We are available to assist you 24 hours a day, 7 days a week. I HAVE A BILLING QUESTION Billing is processed by the property. Contacting the hotel directly may expedite resolution of your issue. Please START YOUR SEARCH here for the property's contact information. I HAVE A BEST WESTERN REWARDS® QUESTION For questions about your Best Western Rewards® account, including how to earn or redeem points, please visit the Best Western Rewards® Service Center.